Reviews

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            "displayName": "Carolyn Grimes"
        },
        "reviewReply": {
            "comment": "Thank you, Carolyn! We're glad to hear that Jeff provided such thorough explanations about your new hearing aids. Your recommendation means a lot to us!",
            "updateTime": "2026-06-30T02:37:25.965240Z"
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        "__v": 0,
        "comment": "Jeff is amazing he explains everything about my new hearing aids.If your in need of some I highly recommend them Jeff is at the bessemer location Monday and Thursday.",
        "createTime": "2026-06-29T21:08:05.387508Z",
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        "starRating": 5,
        "updateTime": "2026-06-29T21:12:27.612434Z"
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            "displayName": "Michael Martin"
        },
        "reviewReply": {
            "comment": "Thank you, Michael! We appreciate your continued support and are glad to hear everything went great.",
            "updateTime": "2026-05-23T04:40:55.671473Z"
        },
        "_id": "6a10f967e6551f1689e6ee36",
        "reviewId": "AbFvOqkmqX3Hut4Xhn4T9wGWPIRxO_K-WZoTwGWmU8dHvOZoXoRO6G5LJNQOfmfRQK-GLweMZS6OXw",
        "__v": 0,
        "comment": "Every thing went great as it always does",
        "createTime": "2026-05-23T00:16:14.946176Z",
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        "starRating": 5,
        "updateTime": "2026-05-23T00:16:14.946176Z"
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            "displayName": "Mark Lightsey"
        },
        "reviewReply": {
            "comment": "Thank you, Mark! We appreciate your kind words about our team's professionalism and friendliness. Your feedback means a lot to us!",
            "updateTime": "2026-05-13T04:42:21.967378Z"
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        "__v": 0,
        "comment": "Everyone was professional and friendly.",
        "createTime": "2026-05-12T21:18:58.461217Z",
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        "starRating": 5,
        "updateTime": "2026-05-12T21:20:49.615095Z"
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            "displayName": "Robert Lemonds"
        },
        "reviewReply": {
            "comment": "Thank you, Robert, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-04-03T05:02:33.624282Z"
        },
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        "__v": 0,
        "createTime": "2026-04-01T14:11:47.472312Z",
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        "starRating": 5,
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            "displayName": "Miriam Terry"
        },
        "reviewReply": {
            "comment": "Thank you, Miriam! We appreciate your kind words about our professionalism and knowledge. Your support means a lot to us!",
            "updateTime": "2026-03-28T04:47:46.500475Z"
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        "__v": 0,
        "comment": "Very professional and knowledgeable.",
        "createTime": "2026-03-27T23:34:47.631406Z",
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        "starRating": 5,
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            "displayName": "grant thompson"
        },
        "reviewReply": {
            "comment": "Thank you, Grant! We're glad to hear you were pleased with our testing procedures and the information provided about the hearing aids. Your feedback means a lot to us!",
            "updateTime": "2026-03-28T04:47:45.769894Z"
        },
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        "__v": 0,
        "comment": "Well pleased with testing procedures and information about the hearing aids.",
        "createTime": "2026-03-27T12:40:09.893170Z",
        "location": "65f36d88c7fb1ad955d58204",
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        "starRating": 5,
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            "displayName": "Camille Frix"
        },
        "reviewReply": {
            "comment": "Thank you, Camille, for your wonderful feedback! We're glad to hear that you found your experience informative and that our staff was able to assist you effectively. We appreciate your trust in Patillo Hearing Care and look forward to supporting you on your journey to better hearing!",
            "updateTime": "2026-03-13T04:46:39.206604Z"
        },
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        "__v": 0,
        "comment": "My experience was excellent and very informative.. The staff was friendly and knowledgeable.  Explained in detail each procedure, answered questions regarding different hearing apparatus how they  differ, the pluses and minuses, especially pricing and Insurance Policy coverage, very helpful.\nLooking forward to better hearing with Patillo Hearing Care",
        "createTime": "2026-03-12T16:39:49.390331Z",
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        "starRating": 5,
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            "displayName": "Mary Acoff"
        },
        "reviewReply": {
            "comment": "Thank you, Mary, for your kind words! We're glad to hear that our receptionist and Dr. Jeff Garth made your experience a positive one. Your satisfaction means a lot to us.",
            "updateTime": "2026-02-13T03:48:27.692356Z"
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        "starRating": 5,
        "comment": "Everything was A -Ok  at this place of business.the Receptionist was  friendly and helpful with an excellent smile.Dr.Jeff Garth was no exception he did a grand job with my testing..",
        "createTime": "2026-02-12T04:50:22.453646Z",
        "updateTime": "2026-02-12T04:50:22.453646Z",
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            "displayName": "Gary Ross"
        },
        "reviewReply": {
            "comment": "Thank you, Gary! We appreciate your kind words and are glad to hear that Jeff was able to assist you effectively. Your recommendation means a lot to us!",
            "updateTime": "2026-02-04T03:43:08.138906Z"
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        "starRating": 5,
        "comment": "Jeff was very helpful and knowledgeable. Highly recommend.",
        "createTime": "2026-02-04T02:59:19.516668Z",
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            "displayName": "Charita White"
        },
        "reviewReply": {
            "comment": "Thank you, Charita, for the 5-star rating! We appreciate your support and look forward to serving you again.",
            "updateTime": "2025-11-07T03:51:54.371857Z"
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            "displayName": "Denise Sullivan"
        },
        "reviewReply": {
            "comment": "Thank you, Denise, for your 5-star rating! We appreciate your support and look forward to serving you again.",
            "updateTime": "2025-10-15T14:41:14.918257Z"
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        "createTime": "2025-09-25T16:48:38.029539Z",
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            "displayName": "Bonnie Waters"
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        "reviewReply": {
            "comment": "Thank you, Bonnie, for your feedback and for highlighting the staff's support in addressing your concerns; we truly appreciate your kind words!",
            "updateTime": "2025-09-18T13:16:06.097452Z"
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        "comment": "Friendly caring staff. Very knowledgeable and able to communicate well",
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            "displayName": "Carol Beck"
        },
        "reviewReply": {
            "comment": "Thank you, Carol, for the fantastic 5-star rating! We truly appreciate your support and look forward to serving you again.",
            "updateTime": "2025-09-11T17:11:31.262769Z"
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            "displayName": "Phil Neely"
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        "reviewReply": {
            "comment": "Thank you, Phil, for your kind words! We appreciate your feedback and are glad to hear that everything was explained clearly during your visit.",
            "updateTime": "2025-09-04T16:52:37.365234Z"
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        "starRating": 5,
        "comment": "On time with the appointment. They explained everything clearly as the hearing assessment progressed.",
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            "displayName": "Cynthia Brown"
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        "reviewReply": {
            "comment": "Thank you, Cynthia, for your wonderful 5-star rating! ",
            "updateTime": "2025-09-04T16:54:38.741006Z"
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            "displayName": "Cindy Ericson"
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        "reviewReply": {
            "comment": "Thank you for your feedback, Cindy!",
            "updateTime": "2025-08-01T15:53:46.834647Z"
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        "starRating": 5,
        "comment": "In and out quickly",
        "createTime": "2025-07-30T00:08:46.213671Z",
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            "displayName": "Valerie Simmons"
        },
        "reviewReply": {
            "comment": "Thank you for your feedback, Valerie!",
            "updateTime": "2025-08-01T15:39:20.723323Z"
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        "starRating": 5,
        "comment": "Awesome ladies \ud83c\udf38\ud83c\udf38\ud83c\udf38",
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            "comment": "Thanks, Jean, for the great rating for our Bessemer clinic!",
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            "comment": "Thank you so much for the kind words, Gail! And we appreciate the five star rating!",
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            "comment": "Thank you for the recognition of our clinic with a five star review!",
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            "comment": "Thank you Donald for the kind words and the five star review. We appreciate you sharing your experience and recognizing the staff in Bessemer.",
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            "comment": "Thank you Mr. Faulkner for giving us such a great review. We appreciate you!",
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            "comment": "Thanks for the five star review Anne",
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            "comment": "Thanks for taking the time to review us Michael. Appreciate the five star review.",
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Amanda Lemley!",
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